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FAQ's

My Account & My Orders

How do I register with myshopbazzar.com?

Registering at myshopbazzar.com is a very simple process. Simply, you have to click on the Register now link at home page. Then, you will have to fill the registration form and submit it. myshopbazzar.com.com will review your details and send a confirmation mail back to you.

What is My Account?

We've made it easy for you to view and update your account and orders any time through "My Account". "My Account" allows you complete control over your transactions at myshopbazzar.com. You can 

  •   manage/edit all your personal data like address, phone numbers, email ids
  •   change your password
  •   track the status of your orders 

How do I know my order has been confirmed?

Once your payment has been successfully made, your order is processed internally (and immediately). myshopbazzar.com will send a confirmation sms and email for your order, to the email address associated with your myshopbazzar.com order/account. In this mail you will be provided with a unique Order ID for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery. 

Is it possible to order a product that is 'Out of Stock'?

Unfortunately, we do not have these products available for sale, but please use the "Notify Me" feature and we will let you know once it is available for sale at myshopbazzar.com.

What does "Recommend to a Friend" mean?

Various products at myshopbazzar.com have been tagged with the “Recommend to a Friend” option. This has been tagged to make your friends enjoy the benefits of shopping for the respective product you want him/her to buy. By clicking on the option, you will be asked about the mailing address fulfilling which will mean a mail will be sent to that address recommending for that product.

 

Can I send gifts to my friends and relatives through myshopbazzar.com?

Anyone can easily gift to friends, family members and other close companions through myshopbazzar.com Sending gift would be a worry-free experience for those who look out to make any day special for their beloved ones.

How safe is my personal information with myshopbazzar.com?

myshopbazzar.com  provides complete safety and security for any transaction, and it ensures that all your personal information remains secure. Check out the Privacy Policy for more details regarding security matters.

Is there any minimum order value that I need to order?

Yes, The minimum order value is Rs 249/-. You are free to order anything, irrespective of the quantity or values. There is no need to think about how much to order. All orders are treated at par at myshopbazzar.com.

Can I purchase items from different stores in the same order?

Yes, you can order items from multiple stores in a single order. myshopbazzar.com grants you the freedom to make the most out of it.

How do I contact you regarding my order?

A mail can be sent to us at info@ myshopbazzar.com, or you can simply grab the information by calling us on Toll Free No. 1800 200 4022.

Shopping

Is it necessary to have a myshopbazzar.com account to shop?

While it is not necessary to have a myshopbazzar.com account to shop and purchase items, it is certainly recommended to have one. You can shop by providing just your email ID.

What is a Shopping Cart?

You must have experienced real carts while shopping from supermarkets and shopping malls where these are used to carry items to the cash counter. The same carrier in online shopping is termed as Shopping Cart. Such shopping carts are used by the users who keep on adding items one after another for purchase whatever stored by processing them to pay. With the myshopbazzar.com Shopping cart, it’s easier and hassles free to shop for multiple items at one go.

 

Payments

How do I make a payment for a myshopbazzar.com purchase?

myshopbazzar.com offer multiple methods to make payments for your order: Credit Card & Debit Card (including American Express), Net Banking, ITZ Cash Card and Cash on Delivery. All Credit/Debit card details remain confidential and private. myshopbazzar.com and our trusted payment gateways use SSL encryption technology to protect your card information.

Do you accept international credit cards on myshopbazzar.com?

All American Express, MasterCard and Visa credit cards (Indian and International) and also a variety of Indian and International debit cards are accepted by myshopbazzar.com to make payment while purchasing anything throughout the site.

How safe is it to shop online with a credit card?

All Credit/Debit card details remain confidential and private. myshopbazzar.com and our trusted payment gateways use SSL encryption technology to protect your card information.

What is Cash on Delivery?

Cash-on-Delivery (C-o-D) is an alternate method of purchasing from us, other than Online (By Credit/Debit card and Net banking) and Cheque/DD/Money Order. In the C-o-D payment terms or C-o-D service, you pay at the time of the actual delivery, rather than paying in advance.

Are there any hidden terms and conditions for a C-o-D purchase?

The minimum order value for C-o-D is Rs. 249/- and the maximum order value for a C-o-D payment is Rs. 3,000/-. It's strictly a cash-only payment method; Cheques or Demand Drafts will not be entertained. Also, e-Gift Vouchers or Store Credit cannot be used for C-o-D orders. C-o-D charges of Rs. 100/- per order shall be applicable.

Placing a Cash-on-Delivery (C-o-D) Order

  1.   All items that have the "Cash-on-Delivery Available" Icon are valid for order by Cash-on-Delivery. Add the item(s) to your cart and proceed to checkout. 
  2.   When prompted to choose a Payment Option, select "Pay By Cash-on-Delivery" 
  3.   Once verified and confirmed and be processed for shipment in the time specified, from the date of confirmation. 
  4.   You will be required to make a Cash payment to our Courier Partner, only at the time of delivery of your order. 

Terms & Conditions 

  •   The minimum order value for C-o-D is Rs. 249/-.
  •   The maximum order value for C-o-D is Rs. 3,000/-.
  •   Cheques or Demand Drafts will not be entertained.

Contact Us

Couldn't find the information you needed? Please contact us 
A mail can be sent to us at info@ myshopbazzar.com or you can simply grab the information by calling us on Toll Free No. 1800 200 4022,

Order Status

How do I check the current status of my orders?

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with myshopbazzar.com. To check the status of your pending orders, click on the “My Account” link in the top right of any page on our store. This will take you to your My Account page, where you can click on the “My Orders” link to view the status of all orders. You can have all the information by clicking on Track Order (Bottom on the home page).

Can I cancel an order or change the order after it is placed?

Yes, you have the choice to either cancel an order or change it even after it is placed. You can do this before confirming your order details that come just before order creation while in the check out process. But once the order is confirmed and created it cannot be cancelled or changed. Remember, orders which have not completed the check out process or are not confirmed by you or have not reached the order creation step can only be cancelled or changed and not all. Hence, always be careful while placing orders.

When and how can I cancel an order ?

Orders once placed can only be cancelled within 24 hours. Once the order is dispatched, requests regarding the cancellation of orders will not be entertained.

Can items or address be changed even after the placement of the orders?

Users have the choice to change items and address while placing an order. The Remove button in the check out process helps you to remove item from the shopping cart. You can also add items to your shopping cart before your order is completed or you have confirmed and created your order. 
Shipping Address can be changed easily while you are still in the check out process. Back link in the check out process helps in navigating back. To change the Shipping Address you can either select from you address book or you can add new shipping address while you are in the check out process. You can edit shipping addresses through My Account which you can access after logging in if you are a registered member with myshopbazzar.com Remember, once order is confirmed and created it cannot be cancelled or changed.

 

Shipping

Are Electronics (Mobiles, Gaming Consoles, Cameras, Laptops, Personal & Health Care Products) purchased online covered by warranty?

All Electronics sold on myshopbazzar.com are sourced from Indian suppliers authorized by the Manufacturer. They come with Manufacturer's warranty & are serviceable at the corresponding brand's Authorized Service Center(s) in India, unless specified otherwise.
All Electronics above Rs.5000/- (Mobiles, Gaming Consoles, Cameras, Laptops, Personal & Health Care Products) are covered by free insurance coverage against theft and damage during transit.

What is the estimated delivery time?

The estimated time of delivery is 3 to 7 working days. It may differ from one item to another. Please read below for an explanation of delivery estimates: 

Mentioned as 3 days delivery time: For all areas serviced by reputed couriers the delivery time will be 3 to 7 business days. For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. Indian Postal Services is used only for paid orders and not for C-O-D orders. 
Business days exclude public holidays and Sunday’s. 

Mentioned as more than 3 days delivery time: We procure and ship the items within the time specified on the item details page. Some items have to be procured from suppliers or imported from outside India. These can take 10 or more days to reach you. You can always rest assured that you will receive your order within the time specified. 
Maximum time within which you will receive your order is 14 business days. 

Preorder or Forthcoming: These items are soon to be released and we pre book your item for you. The item will be shipped to you within a week of its official release launch. The Preorder duration varies from item to item. Once known, release time and date is mentioned. Eg: 5th jan, Feb.3rd week.

How will the delivery be done?

If there is no courier service available in your area, we will ship your non-electronics items ( i.e. except Mobiles, Gaming Consoles, Cameras, Laptops) via Government Registered Book post or Speed post. If your order contains an electronics item (Mobiles, Gaming Consoles, Cameras, Laptops) we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
All Electronic Items above Rs.5000/- are Insured for theft & damages during transit.

What about warranty and hidden costs (sales tax, octroi etc.)?

Octroi Charges: If applicable, to be paid by buyer to the courier. 
Entry Tax: If applicable, to be paid by buyer. Buyer from UP, Bihar, Jharkhand and Uttaranchal, please call before placing orders

 

Courier

How are items packaged?

All items are carefully packaged at our warehouses - as to avoid any form of damage. We ensure the package is water proof with plastic wrap and fragile (electronic) items are safely secured with bubble wrap.

What should be done if I find my electronic product has been opened or tampered with upon delivery?

  • Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged. 
  • Products damaged while being used do not qualify for a refund or replacement. 
  • In case we are unable to replace the damaged / defective product, we will refund your amount. 
  • In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges applicable to that item. 

How can I track the delivery of my order?

All myshopbazzar.com items are delivered through reputed courier who provide with a Tracking ID for your order which are sent by sms and email to you. You may track your delivery on our websites by clicking on Track Order (Bottom on the home page).